Good to know
Before you begin.
What kinds of work do you support?
Assignments, research proposals, project work, dissertations and theses, as well as presentations and viva preparation. Every engagement is scoped as tutoring, guidance, feedback or editing.
Can you help with a Turnitin similarity report?
Yes. We can help you understand a similarity report, identify citation or quotation issues and improve paraphrasing responsibly. We do not promise artificial similarity scores or help conceal copied work.
Can you help if I only have a broad topic?
Yes. Share the broad area, your programme and any departmental requirements. We can help you narrow the idea into a feasible, researchable direction.
Do you work with postgraduate students?
Yes. Royal Alfies Consult supports undergraduate, postgraduate diploma, master's and doctoral learners, subject to the scope and specialist availability.
Will my information remain private?
Your consultation request is stored securely for the Royal Alfies team to review in the protected back office. If you choose to upload a document, it is kept with your request for assessment.
How is pricing determined?
Pricing is provided upon request after we assess the academic level, scope, word count, document condition, deadline, analysis requirements and expected deliverables.
Do I pay before submitting a consultation?
No. The initial consultation request is free. A written scope and quotation are provided before paid work begins.
How are completed documents delivered?
Delivery may use the secure client portal or a protected document link. Where an invoice remains unpaid, a limited preview may be available while the complete file stays locked.
What does a revision cover?
A revision covers changes within the agreed scope and recorded feedback. A changed topic, new chapter, new data or new institutional instruction may require a revised quotation.
Can you guarantee a grade or publication?
No. We provide guidance, editing and preparation support, but we do not guarantee grades, publication, institutional approval or any particular academic outcome.
When is Royal Alfies Consult available?
The consultancy operates virtually and is available daily from 8:00 a.m. to 5:00 p.m., subject to workload and confirmed appointments.
How can I access my project and invoices?
Approved clients can use the secure client portal to view consultations, projects, invoices, payment status and finished documents.
What happens if I need to cancel?
The applicable cancellation or refund position is confirmed in the written quotation before work begins. Final public cancellation and refund rules are being formalised.
What should I send for an accurate quotation?
Send the brief or rubric, academic level, current draft or data where relevant, required word count or deliverables, referencing style and deadline with time zone. Share only information needed for the assessment.
How do online payments and document unlocking work?
Pay only against a quotation or invoice issued by Royal Alfies Consult. Online payments are verified by the server; a payment screen alone is not treated as proof. Linked documents unlock only after a verified full settlement or an authorised owner release.
What if an online payment fails or appears twice?
Do not repeat a payment while its status is being checked. Keep the invoice number and payment reference, then contact us. We reconcile the provider reference against the invoice before making any financial or document-access change.
Can I receive a receipt?
Verified payments remain visible in the client portal. Provide an email address if you also want an emailed receipt. The portal record remains available even when no email is supplied.
How do I use the client portal safely?
Use only the official Royal Alfies Consult portal, change a temporary password at first sign-in, do not share credentials, and sign out on shared devices. Royal Alfies Consult will not ask you to send a password by WhatsApp or email.
What if I forget my client portal password?
Use Forgot password on the client sign-in page and enter the username or mobile number linked to your account. Royal Alfies Consult verifies the request before restoring access; never send an existing password to anyone.
Can I make a part payment?
Yes, where the approved quotation allows it. The invoice will show the total, verified amount paid and remaining balance. Part payment does not automatically unlock a complete finished document unless that release is expressly authorised.
Can I ask for my information to be corrected or deleted?
Yes. Send a request from your known contact details and identify the record concerned. We verify identity before acting. Some contractual, security or accounting records may have to be retained for a lawful period.