Payments and receipts
Pay against a clear invoice.
No payment is required for an initial consultation. Paid work starts only after the written scope, quotation basis and payment arrangement are confirmed.
- 1ConfirmCheck the invoice and project.
- 2PayUse the approved invoice channel.
- 3VerifyWe reconcile the provider reference.
- 4ReceiveAccess receipts and eligible files.
Before paying
Confirm the Royal Alfies invoice number, amount, currency and linked project. Never send a portal password or card details through WhatsApp or email.
Currency and approved channels
Invoices may be prepared in GHS, USD, EUR or GBP. Pay only through the MoMo, bank, online-payment or USDT arrangement shown on your confirmed Royal Alfies invoice or supplied directly for that project.
Full and part payments
Each invoice separates the total, discount where applicable, amount paid and remaining balance. A verified part payment updates the account while the unpaid balance remains due under the accepted arrangement.
Online verification
Online payment is verified securely against the provider reference, invoice amount and currency. A screenshot or browser success screen by itself is not proof of settlement.
Receipts and records
Verified transactions remain associated with the invoice in the client portal. Receipts can be kept as PDF or JPG records; the portal record remains available even when email delivery is not used.
Document access
A linked finished document unlocks after verified full settlement or an authorised owner release. Partial payment does not automatically unlock the complete file.
Failed, pending or duplicate payments
Do not immediately repeat a payment whose status is uncertain. Keep the invoice and payment reference and contact Royal Alfies Consult. We reconcile the provider record before changing the invoice or access status.
Refunds and cancellations
Cancellation or refund requests are assessed against the accepted quotation, work already completed, committed specialist time and any non-recoverable transaction costs. The project-specific conditions supplied before payment govern the engagement; contact us before paying if any condition is unclear.